Frequently asked questions

Sevoria is a sharp, honest AI assistant for everyday work and thinking. Use it to write, brainstorm, learn, summarize, plan, solve problems, and get unstuck.

It's designed to be useful without pretending to be perfect, it can help a lot, but you should still verify important information.

Want the full overview? See the Sevoria homepage for what it does, how it works, and why it's private.

• Writing and rewriting text
• Brainstorming ideas
• Explaining difficult topics
• Planning projects
• Learning new skills
• Summarizing notes
• Drafting messages
• Coding help and debugging
• Thinking through decisions
• Getting a second perspective

The basic idea is similar: you type a message and the AI responds. Sevoria is focused on being calm, direct, useful, and honest about uncertainty. Core and Reason normally run on Sevoria-operated compute; Code and limited premium routes may use the external inference provider listed in the Subprocessor List.

Yes. AI responses may be inaccurate, incomplete, outdated, or misleading. Always verify important information before relying on it, especially for health, legal, financial, academic, technical, or safety-related decisions. See Model Limitations.

No. Sevoria is not a doctor, lawyer, accountant, financial advisor, therapist, or emergency service. Use it for general information, drafting, brainstorming, and learning, and contact a qualified professional for serious decisions.

Don't enter highly sensitive information, such as:

• Passwords or private keys
• Payment card numbers or bank details
• Government ID numbers
• Medical records
• Confidential documents you're not allowed to share
• Other people's private information without permission

No. You can try a limited guest chat without creating an account. Sign in when you want saved conversations, cross-device sync, memory, additional models, credits, or a paid plan.

With your email (we'll send you a one-time login code), an email + password, or your Google account. The code helps verify the email really belongs to you.

Check your spam or junk folder first, and make sure the email address is correct. If it still doesn't arrive, wait a minute and try again, or sign in with your password or Google instead. Still stuck? Email [email protected].

Yes, in the chat, open your profile menu → Settings → Account → Name.

Your chats are private to your account, other users cannot see your conversations. Sevoria does not sell your data and does not run ads. We use conversations to operate, secure, and improve the service, as explained in the Privacy Policy.

No, and no.

Yes, Settings → Data → Export downloads a file with your account info, conversations, responses, and timestamps.

Yes. Hover a chat in the sidebar and use the delete button, or delete everything at once from Settings → Data. Deleted chats can't be recovered.

Yes, Settings → Account → Delete account, or email [email protected] from your account email. Deletion removes your chats and account data from active systems; some limited records may be kept where legally required (billing, security, fraud prevention).

Yes, selectively. Sevoria remembers small, lasting facts (your name, projects, preferences), not transcripts. You can see every saved memory in Settings → Memory, delete any of them, make Sevoria ask before saving, or turn memory off entirely. The free plan holds up to 25 memories.

Yes, Sevoria Core is free, with credit limits. See the pricing page for details.

Tokens measure AI usage; longer, more complex responses use more. Your usage appears in the chat and under each reply. Plan allowances reset weekly, while paid plans also have a rolling premium-model window. Full rules are in the Usage & Tokens Policy.

Yes. Pro and Max can be purchased from the pricing page. Lemon Squeezy securely processes payment as merchant of record; you can manage or cancel a subscription from Settings → Subscription.

We aim not to charge credits for responses that fail due to a Sevoria system error. If you believe credits were taken incorrectly, contact support with your account email and what happened.

Yes. The official download page has Sevoria 1.1.1 for Mac and Windows and the Android APK. The downloaded desktop app requires sign-in. On iPhone and iPad, you can add the web app to your Home Screen from Safari.

Yes. Web and mobile share the same account and the same conversations, everything stays in sync automatically.

Secure authentication, HTTPS everywhere, and database-level access controls that make your data readable only by your account. More on the Security page.

Please report it privately to [email protected], include what happened, where, and how to reproduce it. Please don't disclose it publicly before we've had a reasonable chance to investigate.

• Refresh the page
• Check your internet connection
• Start a new chat
• Sign out and back in
• Try again a little later, it may be a temporary service issue

If it keeps happening, contact support.

Make sure you're signed into the right account. If the chat was deleted, it can't be recovered. If you think it's a bug, contact support with your account email and details.

Don't rely on it, regenerate the response or start a new chat. If the output was harmful, abusive, or unsafe, please tell us at [email protected].

Illegal activity, harassment, threats, hate, child exploitation, malware, system attacks, impersonation, dangerous misinformation, privacy violations, scraping, or attempts to bypass safety systems. Full details in the Acceptable Use Policy.

Yes, accounts that violate the Terms of Use, Acceptable Use Policy, or the law may be warned, limited, suspended, or terminated.