Refund & Credits Policy

Effective date: October 12, 2026

Paid plans and token packs are processed by Lemon Squeezy, Sevoria's merchant of record. This policy explains Sevoria's approach alongside any rights and remedies provided by Lemon Squeezy and applicable law.

Refunds

• Subscriptions can be cancelled anytime; you keep access until the end of the paid period. We don't pro-rate partial months unless the law requires it.
• Credits are generally non-refundable once granted, except where required by law or in our reasonable discretion (e.g. a clear billing error).
• Duplicate or accidental charges, contact us and we'll investigate and correct genuine errors.

Downtime

Sevoria is provided "as is" and may occasionally be unavailable. Short outages are not normally grounds for a refund, but if there's a prolonged failure we'll consider fair credit on request.

How to request

Email [email protected] with your account email and (for billing issues) the transaction reference. See also Credit Usage.

Questions? [email protected] · Operator: Sevoria · Jurisdiction: the operator's principal place of residence.